This policy clearly explains how your personal information is collected, used, and securely stored on the u99 platform.
🔒Your privacy is our priority. u99 never sells your personal information to third parties. This Privacy Policy explains how we collect, use, and protect your data.
U99 (https://u99.world) is a trusted online betting and gaming platform in Bangladesh. This Privacy Policy explains what information we collect from our users, how it is used, and the steps we take to protect your privacy.
This policy applies to:
By using the u99 platform, you agree to this Privacy Policy. If you do not agree, please refrain from using the platform.
U99 collects your information in several ways. The table below provides a full breakdown:
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Email, Phone Number, Address | Account Communications & Confirmations |
| Financial Information | Mobile Pay/Nagad number, bank account | Deposit & Withdrawal Processing |
| Usage Data | Betting history, login times, IP address | Security & Fraud Prevention |
| Device Information | Device type, browser, and operating system | Service Improvement |
| Communication Records | Chat, Email & Call Records | Support Quality Assurance |
✅ Voluntary Information: Some information (such as a profile picture or nickname) is optional and not required to use our core services.
U99 uses your information only for legitimate and specific purposes. We never use your data in ways that are excessive or unnecessary.
You can opt out of marketing communications at any time — through your account settings or by emailing support@u99.world.
U99 follows the highest industry standards to keep your data safe. Our servers are always hosted in secure data centers.
Security Measures:
Data Retention Period: Data for active accounts is retained from the date of account creation. Upon account closure, data is typically kept for up to 5 years as required by law, then securely deleted.
U99 uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser.
Types of cookies we use:
You can manage or block cookies through your browser settings, though some features may become limited as a result.
As a u99 user, you have full control over your own data. Contact us to exercise any of the rights listed below:
📩 Submit any rights request to support@u99.world. We will respond within 30 business days.
U99 is strictly for users aged 18 and above. We do not knowingly collect or store data from minors under any circumstances.
If you suspect a minor is using u99, please notify us immediately.
U99 uses certain trusted third-party technology services to operate the platform. These services follow their own privacy policies and are bound by data sharing agreements with u99.
These third-party services only receive the information necessary to perform their specific functions. They are not permitted to use your data for any other purpose.
U99 may update this Privacy Policy from time to time. Before any significant changes, we will:
Continued use of the platform after any updates will be considered acceptance of the revised policy. We recommend checking this page regularly.
For any questions, requests, or complaints regarding your data privacy, please get in touch with us:
We take your privacy requests seriously and respond in writing within 30 business days.
Every piece of your information is strictly protected at u99. We don't just say it — we prove it.